People Support

A people business, not a PC business!

Platinum is a people support service – it’s not just about the hardware

UNLIMITED SUPPORT

This is an unlimited support service for a fixed fee, so it doesn’t matter how many times you call us. We also believe that this is the best incentive to making sure that a problem is fixed quickly and it doesn’t recur.

PRO-ACTIVE MANAGEMENT

We manage and monitor your systems on a daily basis so that we can detect problems before they cause downtime.

WE DON’T BLAME THE OTHER GUY

We take responsibility for managing your IT – even for those services that we don’t provide. That way you have only one number to call and can relax, knowing that we will work with your other suppliers to get things resolved.

DIFFICULT DECISION TO MAKE? ASK US

This service also includes strategic support or advice you might need, for example investing in new software or phone systems or moving offices.