Reasons to choose Xootec
We think there are lots of reasons to choose us, here are 5
1. We never say ‘That’s all we can do.’
We take responsibility for your problems and work to resolve them. Even when it's something we have no control over we will make recommendations as to your best course of action and help you to carry it out.
2. Fixed cost, unlimited service
Our Platinum Support service is a fixed monthly fee. You have predictable costs and reassurance of help when you need it.
3. We come and see you even when everything's fine
Platinum support customers enjoy a monthly visit to see all your staff - to make sure that we pick up on things that may have not been reported, or so we can spot opportunities for improvements.
4. We check your systems every day
We monitor our customer's servers, security software and backup service and run checks every morning before 9am so that any problems are logged and in many cases fixed before you start work.
5. We always tell you what we're doing
Ever wonder what your IT provider is doing each month? We provide a report every month so you know exactly what we're working on.
