Platinum Business
Q & A
Q: What if I need more backup space? Or larger mailboxes?
A: You can add more storage to backup or email any time you need it, but most of our customers find our allowances more than adequate.
Q: How do you keep your prices low?
A: We buy in bulk from our suppliers and hosting partners.
Q: Do low prices mean low quality?
A: No - by standardising we ensure high quality services and products across the board.
Q: Could we do this cheaper ourselves?
A: We don't think so, but price is just one aspect of what we do. Because you're buying from one supplier, you spend less time thinking about IT and more time on running your business - and with a fixed monthly cost you'll never have unexpected support bills.
Q: What if I'm not happy with your service?
A: All of our contracts have service levels and no-penalty cancellation terms if we fail to deliver - but we work hard to make sure you stay happy.